Tickets.
Every request gets its own place. Your team sees what is open, and nobody has to post in the support chat three times.
Support that never gets lost.
FLAYTEX BOT offers tickets as a private channel, private thread, public thread or forum. All four options are included in the free plan.
What it does.
Four ticket types
Private channel, private thread, public thread or forum. You decide what suits your server.
Questions up front
Up to five questions in a Discord form before the ticket opens. Your team knows straight away what it is about.
Handled properly
Claim, priority, participants, close and transcript. All right inside Discord, also via /ticket.
Set up in three steps.
Takes about a minute. You can change everything later.
Add the bot and switch on tickets
Choose your team and request types
Publish to Discord with one click
Free and Premium compared.
| Per server | Free | Premium |
|---|---|---|
| Request types | 25 | 25 |
| Ticket messages | 20 | 20 |
Good to know.
- Tickets are handled in Discord. The portal is for setup, not for the history.
- The bot must be allowed to read messages to create complete transcripts.
Frequently asked questions.
Yes. All ticket types, questions via Discord form, claiming, priority and transcripts are included in the free plan.
Up to 25 request types and 20 ticket messages per server. For each ticket message you choose buttons or a dropdown.
You decide. You can set whether members may close, reopen and download transcripts. Team actions stay with your team.
Ready for your server?
Add FLAYTEX BOT and switch on the feature. Free, no credit card.